.dst-wrap{direction:rtl;max-width:940px;margin:auto;font-family:inherit}.dst-card,.dst-guest{background:#fff;border:1px solid #e4e8f0;border-radius:14px;padding:18px 20px;margin-bottom:16px;box-shadow:0 4px 16px rgba(20,30,60,.04)}.dst-guest{text-align:center;padding:34px}.dst-head h3,.dst-ticket-head h3{margin:0 0 4px}.dst-head p{margin:0;color:#747c8d;font-size:12px}.dst-form label{display:block;margin-bottom:12px}.dst-form label>span{display:block;font-size:13px;font-weight:700;margin-bottom:5px}.dst-form input,.dst-form select,.dst-form textarea{width:100%;box-sizing:border-box;border:1px solid #cfd5e2;border-radius:9px;padding:9px 11px;background:#fff}.dst-form textarea{resize:vertical;min-height:95px}.dst-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.dst-btn{display:inline-flex;align-items:center;justify-content:center;background:#171d43!important;color:#fff!important;border:0!important;border-radius:9px;padding:10px 24px;font-weight:700;cursor:pointer;text-decoration:none!important}.dst-btn:disabled{background:#abb0bf!important}.dst-counter,.dst-upload small{display:block;color:#747c8d;font-size:11px;margin-top:5px}.dst-upload{background:#f8f9fc;border:1px dashed #ccd3df;border-radius:10px;padding:10px 12px}.dst-upload input{border:0!important;padding:3px 0!important;background:transparent!important}.dst-alert{padding:13px 15px;border-radius:10px;margin-bottom:15px}.dst-success{background:#e9f8ef;color:#176b39;border:1px solid #bde3ca}.dst-error{background:#fff0f1;color:#a51e2c}.dst-row{display:flex;justify-content:space-between;gap:15px;padding:13px 3px;border-bottom:1px solid #edf0f4;color:inherit!important;text-decoration:none!important}.dst-row small{display:block;color:#747c8d;margin-top:4px}.dst-row>div:last-child{display:flex;align-items:center;gap:12px}.dst-row time{font-size:11px;color:#777}.dst-status{display:inline-block;border-radius:20px;padding:5px 10px;font-size:11px;font-weight:700}.dst-open{background:#fff3d6;color:#895b00}.dst-customer_reply{background:#ffe6d9;color:#963d12}.dst-answered{background:#e6f6ec;color:#176d39}.dst-closed{background:#eceef2;color:#5d6472}.dst-ticket-head{display:flex;justify-content:space-between;align-items:flex-start;gap:15px}.dst-thread{display:flex;flex-direction:column;gap:13px;margin:20px 0}.dst-message{max-width:82%;padding:14px 16px;border-radius:12px}.dst-message.dst-customer{align-self:flex-start;background:#f1f3f7}.dst-message.dst-admin{align-self:flex-end;background:#e9efff}.dst-message header{display:flex;justify-content:space-between;gap:15px;margin-bottom:7px}.dst-message time{font-size:11px;color:#747c8d}.dst-attachment{display:block;max-width:230px;height:auto;margin-top:10px;border-radius:8px}.dst-empty{text-align:center;padding:25px;color:#7b8393}.dst-over{border-color:#c92a3a!important}@media(max-width:700px){.dst-grid{grid-template-columns:1fr}.dst-card{padding:14px}.dst-row{flex-direction:column}.dst-row>div:last-child{justify-content:space-between}.dst-message{max-width:94%}}


.dst-inline-result{min-height:20px;margin:4px 0 10px;font-size:12px}
.dst-inline-success{background:#e9f8ef;color:#176b39;border:1px solid #bde3ca;border-radius:9px;padding:10px 12px;font-weight:700}
.dst-inline-error{background:#fff0f1;color:#a51e2c;border:1px solid #f0c2c8;border-radius:9px;padding:10px 12px}
.dst-loading{opacity:.65;cursor:wait}

.dst-upload-state{display:flex;align-items:center;gap:8px;margin-top:8px;padding:8px 10px;border-radius:8px;background:#f2f4f8;color:#697184;font-size:11px}.dst-upload-dot{width:8px;height:8px;border-radius:50%;background:#aeb4c0}.dst-upload-state.is-ready{background:#eef3ff;color:#334b8d}.dst-upload-state.is-ready .dst-upload-dot{background:#5871bd}.dst-upload-state.is-uploading{background:#fff7e6;color:#8a5c00}.dst-upload-state.is-uploading .dst-upload-dot{background:#e2a100;animation:dstPulse 1s infinite}.dst-upload-state.is-done{background:#eaf8ef;color:#176b39}.dst-upload-state.is-done .dst-upload-dot{background:#2e9b59}.dst-upload-state.is-error{background:#fff0f1;color:#a51e2c}.dst-upload-state.is-error .dst-upload-dot{background:#c92a3a}@keyframes dstPulse{0%,100%{opacity:.35;transform:scale(.85)}50%{opacity:1;transform:scale(1.15)}}

.dst-ticket-context{display:flex;flex-wrap:wrap;gap:10px 24px;margin:14px 0;padding:10px 12px;border-radius:9px;background:#f6f7fa;color:#535c6e;font-size:12px}
.dst-attachments{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.dst-attachments a{display:block}
.dst-attachments .dst-attachment{width:118px;height:118px;object-fit:cover;margin:0}

.dst-image-slots{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:8px}.dst-image-slot{margin:0!important;padding:8px;border:1px solid #dfe4ec;border-radius:8px;background:#fff}.dst-image-slot span{font-size:11px!important;margin-bottom:4px!important}.dst-image-slot input{font-size:11px}@media(max-width:700px){.dst-image-slots{grid-template-columns:1fr 1fr}}

.dst-slot-meta{display:flex;align-items:center;justify-content:space-between;gap:6px;margin-top:6px;font-size:10px;color:#747c8d}
.dst-slot-meta [data-dst-slot-name]{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:72%}
.dst-remove-image{border:0;background:#fff0f1;color:#a51e2c;border-radius:6px;padding:3px 7px;font-size:10px;cursor:pointer}
.dst-remove-image:hover{background:#ffe3e6}
.dst-image-slot.has-file{border-color:#9fb0d8;background:#f7f9ff}
.dst-image-slot.has-error{border-color:#d35a68;background:#fff7f8}